Terms of Service

Terms of Service

Welcome to Swaya Concept. By purchasing or using our skincare products and services, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Use

  • Swaya Concept products are intended for personal skincare use only.

  • By using our website or purchasing products, you confirm that you are at least 18 years old or have parental/guardian consent.

2. Product Information

  • We strive to ensure all product descriptions, images, and details are accurate.

  • However, slight variations in packaging or formulation may occur without prior notice.

  • Individual results may vary depending on skin type, usage, and lifestyle.

3. Medical Disclaimer

  • Our products are made with natural and safe ingredients.

  • They are not intended to diagnose, treat, cure, or prevent any medical condition.

  • Please consult a dermatologist or healthcare professional before using if you have sensitive skin, allergies, or medical concerns.

  • Patch testing is recommended before full application.

4. Orders & Payments

  • Orders are processed only after successful payment confirmation.

  • We reserve the right to cancel or refuse orders in cases of:

    • Incorrect pricing or stock errors

    • Fraudulent activity or suspected misuse

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location, courier services, or unforeseen delays.

  • Customers are responsible for providing accurate shipping details.

6. Returns & Refunds

  • Our refund and return policy applies only in cases of damaged, defective, or incorrect items.

  • Products must remain unused, unopened, and in original packaging.

  • Refunds are processed in accordance with our official Refund Policy.

7. Limitation of Liability

  • Swaya Concept is not responsible for:

    • Any skin reactions caused by misuse or failure to follow product instructions.

    • Delays, damages, or losses caused by third-party courier services.

8. Intellectual Property

  • All content on our website—including product names, logos, descriptions, and images—belongs to Swaya Concept and cannot be copied, reproduced, or distributed without permission.

9. Policy Updates

  • Swaya Concept reserves the right to modify these Terms of Service at any time.

  • Changes will be updated on our website, and continued use of our services implies acceptance of the revised terms.

10. Terms of Service Contact us

For questions or concerns regarding our Terms of Service, please reach out at:
📧 swaya.co1992@gmail.com
📞 +92 300 1217898 / 334 4191419