Effective Date: 01-08-2025
At Swaya Concept, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Account Information: If you create an account, we may store your login credentials.
Purchase Information: Details of orders placed and products purchased.
Technical Information: IP address, browser type, device type, and cookies for website performance and personalization.
Marketing Information: Preferences for receiving promotional offers, surveys, or newsletters.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Provide customer service and respond to inquiries.
Improve our products, website, and shopping experience.
Send promotional emails, special offers, or product updates (you may opt out anytime).
Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
Service Providers: Payment gateways, shipping partners, and IT support to complete transactions.
Marketing Tools: Email platforms, analytics, and advertising services.
Legal Authorities: When required by law or to protect our rights.
4. Cookies & Tracking
We use cookies and similar technologies to:
Remember your preferences.
Improve website performance.
Provide targeted advertising.
You may disable cookies through your browser settings, but this may affect your shopping experience.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location (e.g., under GDPR or CCPA), you may have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications.
Request data portability.
Restrict or object to certain processing activities.
To exercise these rights, please contact us at:
📧 swaya.co1992@gmail.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
8. Children’s Privacy
Our products and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated.
10. Contact Us
If you have any questions about this Privacy Policy, please reach out to us at:
📧 Email: swaya.co1992@gmail.com
📞 Phone:+92 300 1217898 – 334 4191419
🏢 Office: Al-Kabir Town Phase 2, Block B House No.126, Near Lake City, Lahore