Yes, our products are formulated with natural and safe ingredients suitable for most skin types. However, we always recommend doing a patch test before full use, especially if you have sensitive skin or known allergies.

Yes, Swaya Concept skincare products are made with natural, organic ingredients and are not tested on animals.

You can order directly through our website. Simply select your products, add them to your cart, and proceed to checkout.

We accept Cash on Delivery (COD), bank transfers, and online payment options (where available).

• Within Pakistan: 3–5 business days

• Remote areas: Up to 7–10 business days
  Once shipped, you will receive a tracking number to follow your order.

Currently, we [do / do not] offer international shipping. Please check our Shipping Policy for updates.

If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with your order details and product photos. Our team will arrange a replacement or refund in line with our Refund Policy.

Returns are only accepted if the item is unused, unopened, and in its original packaging and only in cases of damage, defect, or incorrect delivery. For hygiene reasons, opened skincare items cannot be returned.

Yes! We occasionally run special offers, bundle deals, and seasonal sales. Follow us on social media to stay updated.

You can reach our support team at:
📧 swaya.co1992@gmail.com
📞 +92 330 1217898 / 334 4191419
We’ll be happy to assist you with any queries.